What should you do when faced with a Tachograph error?

Malfunction of the vehicle's Can system. The error will be displayed on the screen every hour until the issue is fixed. It will be necessary to check tachograph settings, CAN power, connection, and wiring.

The "Heartbeat" message tells us that there is poor communication between an external instrument panel and the tachograph, through the Can. If the "Com.Box Inst" parameter is ON, you'll need to handle that communication. It is an error that will be displayed on the screen every hour. Disable the parameter and clear the error memory to fix the issue.

Indicates an error in the reception of the speed signal (only in versions 1.0 to 1.4). You'll need to check the KITAS cable, DTCO power, and connectors.

The DTCO is unable to eject the card. One of the possible causes is that the vehicle is moving, downloading the data, or being read or written on the inserted card.

Unable to print the requested data or a print in progress has been cancelled. Some of the causes may be that the vehicle is moving, or non-contact (ADR), or that the printer has overheated. The food will have to be checked as well.

Printing interrupted. One of the most common causes is that the printer has overheated.

Printer open. Check your DTCO.

No paper in printer. When you put the paper in, the pre-print will continue automatically.

A communication failure occurred with the card in slot 1 while reading or writing. You will need to check and clean the card reader.

Error in the authenticity and integrity of the data stored on the card.

Flags an error related to the closing of the last card session. This occurs when the tachograph detects an incorrect removal of the last vehicle when reading the card (slot 1) or when the data is not stored correctly.

Overlapping times. That is, there is a time conflict between the current vehicle and the previous vehicle.

This refers to the insertion of the card while moving, i.e. while driving, once the journey has begun. This is because the sensor detects impulses before the card reading has been completed (slot 1).

Error authenticating the tachograph card. Check that it's properly inserted.

The card inserted into slot 1 is invalid or expired.

Card malfunction, event, or inconsistency in the day's data structure.

Wrong card type. The inserted card is not a tachograph.

Technical center card blocked. The card has been blocked due to incorrect password entry or faulty password.

Card rejected due to DTCO date error. The date should be checked and the CTCII corrected. If the message continues and the date is before July 2005, the tachograph will need to be replaced.

Driving times (Slot 1). After continuous driving for 4 hours and 30 minutes, this warning notifies the driver of the rest to be taken.

Driving times (Slot 2). After a continuous drive of 4 hours and 15 minutes, the DTCO notifies the driver of the corresponding break.

Indicates a failure in communication with the card in the second slot, while reading or writing. Check the card as well as the reader.

An event in the authenticity or integrity of the data stored on the card. Check the card in slot 2.

The last card process was not successful. That is, it is a notice related to the closure of the last session. This occurs when the control device detects an incorrect extraction from the last vehicle or when the data is not saved correctly (slot 2).

Inserting the card while the vehicle is moving or while driving. This is because the sensor detects impulses before the card reading has been completed (slot 2).

Tachograph Card Authentication Prompt. Remove the card and insert it again successfully.

There is no presence of the update module in tachograph versions 1.0 – 2.0, so it cannot be updated.

An error occurred during the system update. The integrity of the module is not guaranteed or there is some corrupt file. In these cases, the update will be canceled.

During the update there was a power outage and the process was cancelled. Check the power and connector of the DTCO to restart the update.

This error marks a conflict in the evaluation between the sensor and the second speed signal. It is usually given when the IMS signal is missing or set incorrectly, perhaps due to an event while boarding a train or ferry. It will be necessary to check the KITAS2+ sensor cable, the IMS function, its configuration and the connection between the DTCO and the vehicle’s CAN bus. It will appear on your device's screen until the problem is remedied.

Indicates an IMS fault, in which the additional motion signal is not or is not available (GPS not available). It is displayed on the screen every hour until the cause disappears. The IMS function, the wiring of the CAN bus, the connection between the CAN bus and the DTCO and the power supply of the T30, T15 and T31 must be checked.